Job Title: Employee Relations Specialist
Department: Human Resources
Reports to: Human Resources Manager
Hours: Monday through Thursday 8:00 AM to 5:00 PM and Friday 8:00 AM to 3:00 PM (extended hours when requested)
Location: Orange Beach, AL
The Employee Relations Specialist supports the initiatives of the Human Resources (HR) department and is a supportive consultant for all HR-related questions. The position holds responsibility and assists with the following aspects of Human Resources to include, but not limited to, employee relations, leave administration, policy development and review, performance management, new hire orientation, compensation, benefits, and employment separations.
Essential Job Tasks Additional duties may be assigned.
- Administers Family and Medical Leave Act (FMLA) leave for all Columbia Southern University (CSU), Columbia Southern Education Group (CSEG), and Orange Beach Waldorf University employees. Serves as point-of-contact and provides guidance for all FMLA inquiries; distributes and reviews FMLA paperwork; tracks and monitors FMLA leave.
- Provides guidance for employees and leaders in all employee-related concerns and ensures consistency in the application of institutional policies and procedures.
- Conducts investigations of all employee relations issues and claims of harassment, and recommends appropriate course of action.
- Assists with new hire orientation and presents CSU's Employee Handbook policies and procedures.
- Researches and responds to unemployment claims within stated deadlines.
- Serves as liaison between management and employees by fielding questions and resolving work-related problems.
- Manages employee relations database to ensure consistency in decisions regarding employment, discipline, management practices, and policies.
- Works collaboratively with the HR Manager to promote positive approaches and outcomes between CSU leaders and employees.
- Promotes, maintains, and enhances workplace culture within the Human Resource department and the university.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, & Abilities
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, employee relations and HR information systems.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Critical Thinking - Uses logic and reasoning to look at different types of information in order to make conclusions and work through problems.
- Active Listening - Gives full attention to what other people are saying and taking time to understand the points being made.
- Judgment and Decision Making - Considers the relative costs and benefits of potential actions to choose the most appropriate one.
- Interpersonal Skills - Communicates and interacts with people effectively while being aware of social perceptions.
- Persuasion - Persuading others to change their minds or behavior.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong; it does not involve solving the problem, only recognizing there is a problem.
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Education & Experience
- Requires a bachelor’s degree specializing in HR or business, or relevant HR experience equal to five (5) or more years.
- Two (2) to five (5) years of employee relations experience required.
- SPHR, PHR, SHRM-CP, or SHRM-SCP certification preferred.
- Office equipment including computers, telephones, printers, faxes, and copiers.
- Software including Microsoft Word, Microsoft Excel, Microsoft Outlook, Blackboard, and internal database software.
Works primarily within a climate-controlled environment within an office setting mostly sedentary with frequent sitting, occasional walking and lifting, and frequent near vision use for reading and computer use. The noise level is generally moderate.
This job has no supervisory responsibilities.
Columbia Southern University